Store Shift Lead: Opening & Customer Ops Leader

Walgreens; Lebanon (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to help run daily store operations in the absence of management. Responsibilities include opening/closing, cash handling, and ensuring the floor and stock room are ready for business.

You will handle back door access for deliveries and support store operations to maintain a smooth start to the day. The role emphasizes customer interactions, helping patients and customers with products, resolving issues, and modeling Walgreens service traits to deliver a

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Acts as a liaison between management and team members when store management is not present.

Skills

Leadership experience

Customer service

Job description

Walgreens is seeking a capable team member to help run daily store operations in the absence of management. Responsibilities include opening/closing, cash handling, and ensuring the floor and stock room are ready for business.

You will handle back door access for deliveries and support store operations to maintain a smooth start to the day. The role emphasizes customer interactions, helping patients and customers with products, resolving issues, and modeling Walgreens service traits to deliver a