Store Shift Lead: Open/Close, Elevate Customer Experience

Walgreens; East Chicago (IN); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in East Chicago, IN is seeking a candidate to open and close the store in the absence of management, handle cash, and ensure floor and stock room readiness. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries and pricing tasks.

You will greet customers, resolve issues, and support team members with inventory, displays, and basic store operations. Knowledge of inventory control is preferred, with necessary certifications as required by

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring floor/stock room readiness.
• Complete product returns, order voids, customer refunds, and cash drops; provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Greet customers, assist with products/services, resolve issues for a positive experience.
• Hold store keys, open back door for deliveries, and assist with vendor orders.
• Register sales, record scanning errors, price verifications, and voids; manage price changes.

Education

PTCB certification or pharmacy license

Job description

Walgreens in East Chicago, IN is seeking a candidate to open and close the store in the absence of management, handle cash, and ensure floor and stock room readiness. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries and pricing tasks.

You will greet customers, resolve issues, and support team members with inventory, displays, and basic store operations. Knowledge of inventory control is preferred, with necessary certifications as required by