Store Shift Lead: Exceptional Customer Experience & Ops

Walgreens; Bloomington (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bloomington, IL is seeking a Store Associate who can open and close the store in management's absence, handle start-up systems, cash handling, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, assist with pricing, inventory accuracy, displays, and back-room operations, including vendor deliveries, while maintaining compliance with policies and providing a distinctive, friendly customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Complete product returns, refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting and offering assistance with products and services; resolve issues to ensure a positive experience.
• Assist with inventory, pricing changes, displays, and back-room operations; support vendor deliveries as needed.

Skills

Customer service

Cash handling

Leadership

Store operations

Job description

Walgreens in Bloomington, IL is seeking a Store Associate who can open and close the store in management's absence, handle start-up systems, cash handling, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, assist with pricing, inventory accuracy, displays, and back-room operations, including vendor deliveries, while maintaining compliance with policies and providing a distinctive, friendly customer experience.