Store Shift Lead: Customer Experience & Operations

Walgreens; Buffalo Grove (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking an associate to help run daily store operations in Buffalo Grove, IL. You will open and close the store in management's absence, handle required systems start-ups, cash handling, and ensure sales floors and stockrooms are ready for business.

You will deliver a distinctive customer experience by greeting customers, assisting with products and services, and resolving issues while supporting inventory, pricing, and basic bookkeeping tasks as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.
• Able to handle cash, refunds, and store security procedures.
• Willing to stand for long periods and work varied shifts.

Responsibilities

• Open and close the store operations when management is absent.
• Handle cash drops, refunds, and register closings accurately.
• Deliver a distinctive customer experience.
• Assist with inventory, merchandising, and price changes.
• Maintain store cleanliness and comply with policies.

Skills

Leadership

Retail experience

Customer service

Cash handling

Job description

Walgreens is seeking an associate to help run daily store operations in Buffalo Grove, IL. You will open and close the store in management's absence, handle required systems start-ups, cash handling, and ensure sales floors and stockrooms are ready for business.

You will deliver a distinctive customer experience by greeting customers, assisting with products and services, and resolving issues while supporting inventory, pricing, and basic bookkeeping tasks as needed.