Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Ruidoso (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to support store opening and closing when management is not present. You will handle cash, perform returns, and ensure the floor and stockroom are ready for business days.

You will support the front end with customer service and store compliance while maintaining accurate transaction records. The role emphasizes creating a delightful customer experience, assisting with inventory, pricing tasks, and collaborating with the team to meet store goals.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure all systems start up and cash handling are on point.
• Handle customer refunds, returns, cash drops, and ensure accurate register records.

Skills

Leadership experience

Retail experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member to support store opening and closing when management is not present. You will handle cash, perform returns, and ensure the floor and stockroom are ready for business days.

You will support the front end with customer service and store compliance while maintaining accurate transaction records. The role emphasizes creating a delightful customer experience, assisting with inventory, pricing tasks, and collaborating with the team to meet store goals.