Store Shift Lead: Elevate Customer Experience & Ops

Walgreens Co.; Town of Grand Chute (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a team member to open and close the store in the absence of management, handle cash and POS responsibilities, and ensure a smooth start to the business day.

You will engage customers, handle refunds, and maintain accurate pricing and displays to deliver a distinctive Walgreens experience. The role requires at least one year of leadership or supervisory experience in retail, and fluency in English.

Qualifications

• Requires at least 1 year of prior leadership or supervisory experience in retail key-holder role.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, start-up systems and cash handling.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience across interactions.

Skills

Leadership

Customer service

English proficiency

Cash handling

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens Co. is seeking a team member to open and close the store in the absence of management, handle cash and POS responsibilities, and ensure a smooth start to the business day.

You will engage customers, handle refunds, and maintain accurate pricing and displays to deliver a distinctive Walgreens experience. The role requires at least one year of leadership or supervisory experience in retail, and fluency in English.