Store Shift Lead: Customer Experience & Operations

Walgreens Co.; Palm Coast (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a proactive team member to help open and close the store when management is unavailable, handling cash, refunds, and pricing tasks. You will greet customers, assist with products, and ensure a smooth start to the business day.

The role emphasizes strong customer service, reliability, and accurate cash handling while supporting inventory and merchandising activities across the store floors.

Qualifications

• One year of prior leadership, supervisory, or key holder experience.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible retail hours.

Responsibilities

• Open and close the store in the absence of management and handle cash accurately.
• Assist with cash handling, returns, refunds, and price verifications.
• Deliver friendly, proactive customer service and support store operations.
• Assist with inventory, merchandising, and stockroom organization.
• Support with vendor deliveries and backdoor access as needed.
• Maintain store cleanliness and comply with policies and procedures.

Skills

Leadership

Customer service

Retail operations

Education

High school diploma or equivalent

Tools

POS software

Job description

Walgreens Co. is seeking a proactive team member to help open and close the store when management is unavailable, handling cash, refunds, and pricing tasks. You will greet customers, assist with products, and ensure a smooth start to the business day.

The role emphasizes strong customer service, reliability, and accurate cash handling while supporting inventory and merchandising activities across the store floors.