Store Shift Lead: Elevate Customer Experience & Ops

Walgreens Co.; Leland (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in the United States seeks a trustworthy key holder to open and close the store when management is absent, ensuring all systems start-ups and cash handling are properly managed. You will assist with deliveries, pricing, and daily operations while maintaining a clean, organized floor and stock room.

Deliver a distinctive customer experience by greeting customers, resolving issues, and guiding teams to service standards. This role emphasizes accuracy, compliance, and teamwork.

Qualifications

• Minimum one year of leadership or supervisory experience in a retail setting.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling cash procedures and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens Co. in the United States seeks a trustworthy key holder to open and close the store when management is absent, ensuring all systems start-ups and cash handling are properly managed. You will assist with deliveries, pricing, and daily operations while maintaining a clean, organized floor and stock room.

Deliver a distinctive customer experience by greeting customers, resolving issues, and guiding teams to service standards. This role emphasizes accuracy, compliance, and teamwork.