Store Shift Lead: Customer Experience & Operations

Walgreens Co.; Florida; On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a dedicated team member to open and close the store in the absence of management, ensuring daily systems start-ups and secure cash handling. You will manage back‑door access for deliveries and support front-line operations.

You will engage customers, handle refunds and returns, and contribute to a consistently positive shopping experience by upholding Walgreens service standards across all tasks.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles required systems start-ups, and ensures floor and stock room are ready for the business day.
• Performs cash handling including cash drops to the safe and providing change to cash registers; processes product returns and refunds as needed.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Job description

Walgreens Co. is seeking a dedicated team member to open and close the store in the absence of management, ensuring daily systems start-ups and secure cash handling. You will manage back‑door access for deliveries and support front-line operations.

You will engage customers, handle refunds and returns, and contribute to a consistently positive shopping experience by upholding Walgreens service standards across all tasks.