Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Gardena (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Walgreens in Gardena, CA is seeking a capable team member to support store operations and deliver exceptional customer service. The role includes opening and closing the store in management's absence and handling cash with accuracy.

You will assist customers, manage returns, refunds, and price changes, while maintaining inventory accuracy and adherence to store policies. Candidates should have at least one year of leadership or retail experience and strong English communication.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for business.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, assists with products and services, resolves issues to ensure a positive experience.
• Keeps inventory accurate and assists with pricing changes and displays; maintains store cleanliness and order.

Skills

Customer service

Cash handling

Leadership

Retail operations

Job description

Walgreens in Gardena, CA is seeking a capable team member to support store operations and deliver exceptional customer service. The role includes opening and closing the store in management's absence and handling cash with accuracy.

You will assist customers, manage returns, refunds, and price changes, while maintaining inventory accuracy and adherence to store policies. Candidates should have at least one year of leadership or retail experience and strong English communication.