Store Shift Lead — Customer Experience & Ops

Walgreens; Flagstaff (AZ); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens is seeking candidates to step in when store management is not present, opening/closing, handling cash, assisting with deliveries, and maintaining orderly operations. You will deliver friendly, proactive service, resolve issues, and model Walgreens service traits to ensure a delightful customer experience.

The role emphasizes leadership, English proficiency, and the ability to manage pricing, backroom processes, and everyday store operations with accuracy.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and handle cashier duties.
• Assist with and coach team on vendor deliveries and ordering, backdoor access.
• Ensure accurate sales recording, pricing, and cash handling.
• Maintain inventory accuracy and store cleanliness.
• Provide excellent customer service and resolve issues.
• Support basic maintenance and signage compliance.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking candidates to step in when store management is not present, opening/closing, handling cash, assisting with deliveries, and maintaining orderly operations. You will deliver friendly, proactive service, resolve issues, and model Walgreens service traits to ensure a delightful customer experience.

The role emphasizes leadership, English proficiency, and the ability to manage pricing, backroom processes, and everyday store operations with accuracy.