Store Shift Lead: Elevate Customer Experience & Operations

Walgreens; Windham (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate to lead when management is unavailable, handling cash, returns, and ensuring the floor and stock room are ready for the business day. You will engage customers, assist with products, and support vendor deliveries to maintain smooth operations.

This role requires English fluency and at least one year of leadership or retail key holder experience, plus knowledge of inventory practices and pricing compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent, handling cash and ensuring readiness.
• Process product returns, refunds, cash drops, and provide change as requested.
• Deliver a distinctive customer experience and assist customers with products and services.
• Hold store keys and oversee vendor deliveries as needed.
• Register sales, track scanning errors and price changes.
• Assist with inventory counts and stock room organization.
• Ensure pricing accuracy and compliant signage for local regulations.
• Assist with pharmacy out window as requested.
• Comply with policies and complete special assignments.

Skills

Customer service

Leadership

Retail experience

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a store associate to lead when management is unavailable, handling cash, returns, and ensuring the floor and stock room are ready for the business day. You will engage customers, assist with products, and support vendor deliveries to maintain smooth operations.

This role requires English fluency and at least one year of leadership or retail key holder experience, plus knowledge of inventory practices and pricing compliance.