Store Shift Lead: Elevate Customer Experience & Operations

Walgreens; Fort Worth (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking team members to open and close the store in the absence of management, handling systems start-ups, cash, and stock readiness for business hours. You will also handle returns, refunds, and cash drops while delivering a welcoming customer experience.

The role requires strong customer service, inventory accuracy, and the ability to coach others in best practices, with a focus on proactive service and pricing accuracy.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management with required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and ensures pricing signage is correct.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking team members to open and close the store in the absence of management, handling systems start-ups, cash, and stock readiness for business hours. You will also handle returns, refunds, and cash drops while delivering a welcoming customer experience.

The role requires strong customer service, inventory accuracy, and the ability to coach others in best practices, with a focus on proactive service and pricing accuracy.