Store Shift Lead: CX & Operations Leader

Walgreens; Platteville (WI); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Wisconsin Platteville is seeking a customer-focused team member to open, close and run store operations in the absence of management. This role handles cash, assists with vendor deliveries, pricing and shelf integrity, and ensures a safe, welcoming store environment.

You will engage customers, handle returns, stock rotations, displays, and basic bookkeeping tasks while upholding company policies and regulatory standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.
• We will consider applicants with arrest and conviction records.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, returns, voids, refunds, and pricing tasks.
• Assist with inventory, displays, and backroom organization.
• Support the pharmacy window and cash handling as requested.
• Ensure compliance with policies and local regulations.

Skills

Leadership experience

Retail key holder

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens in Wisconsin Platteville is seeking a customer-focused team member to open, close and run store operations in the absence of management. This role handles cash, assists with vendor deliveries, pricing and shelf integrity, and ensures a safe, welcoming store environment.

You will engage customers, handle returns, stock rotations, displays, and basic bookkeeping tasks while upholding company policies and regulatory standards.