Store Shift Lead: Customer Experience & Ops Pro

Walgreens; Posen (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in the United States is seeking a capable team member to open and close the store in the manager's absence, handle cash and daily closeouts, and ensure the floor and stock room are ready for business. You will greet customers, assist with product questions, and resolve issues to maintain a positive shopping experience.

You will also support inventory, pricing changes, displays, and vendor deliveries while upholding store policies and safety standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room readiness.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Engages customers and patients to deliver a distinctive customer experience.
• Manages register transactions, price verifications, and voids.
• Assists with inventory, pricing, displays, and backdoor vendor deliveries.
• Ensures compliance with policies and local regulations.

Skills

Leadership experience

English proficiency

Tools

POS system

Job description

Walgreens in the United States is seeking a capable team member to open and close the store in the manager's absence, handle cash and daily closeouts, and ensure the floor and stock room are ready for business. You will greet customers, assist with product questions, and resolve issues to maintain a positive shopping experience.

You will also support inventory, pricing changes, displays, and vendor deliveries while upholding store policies and safety standards.