Store Shift Lead – Customer Experience & Ops Pro

Walgreens; Ashland City (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ashland City, TN is seeking a reliable team member to open and close the store when management is not present, manage cash handling, and ensure the floor and stock room are prepared for the business day.

You will assist with inventory control, price changes, vendor deliveries, returns, and provide friendly customer service across all departments, including the Pharmacy out window when requested, while maintaining compliance with local regulations.

Qualifications

• One year of leadership, supervisory, or key holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.
• Equal Opportunity Employer, disability/veterans.

Responsibilities

• Open/close the store in the absence of management and handle cash.
• Complete returns, refunds, cash drops, and provide change to registers.
• Maintain inventory accuracy and pricing; ensure proper signage.
• Assist with vendor deliveries and backroom operations.
• Assist at Pharmacy out window as requested.
• Ensure compliance with state/local laws on regulated products.
• Bag checks of team members and maintain store cleanliness.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license (state)

Tools

Store systems

Job description

Walgreens in Ashland City, TN is seeking a reliable team member to open and close the store when management is not present, manage cash handling, and ensure the floor and stock room are prepared for the business day.

You will assist with inventory control, price changes, vendor deliveries, returns, and provide friendly customer service across all departments, including the Pharmacy out window when requested, while maintaining compliance with local regulations.