Store Shift Lead: Customer Experience & Operations

Walgreens; Sharonville (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Sharonville, OH seeks an energetic team member to help open and close the store when management is unavailable, manage cash and register activity, and ensure the floor and stock room are prepared for the day. You will handle returns, refunds, and pricing tasks while delivering a friendly, helpful customer experience.

You will assist with vendor deliveries and back-room operations, support promotions and displays, and help supervise teammates as needed to maintain store standards and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Registers sales, handles refunds and voids, and ensures daily cash processes are accurate.
• Delivers a distinctive and delightful customer experience and assists customers with products and services.
• Maintains store conditions, pricing, and displays; supports inventory and back-door deliveries as needed.
• Acts as liaison when management is not present, communicates tasks, and reports issues to leadership.

Skills

Leadership experience

English fluency

Job description

Walgreens in Sharonville, OH seeks an energetic team member to help open and close the store when management is unavailable, manage cash and register activity, and ensure the floor and stock room are prepared for the day. You will handle returns, refunds, and pricing tasks while delivering a friendly, helpful customer experience.

You will assist with vendor deliveries and back-room operations, support promotions and displays, and help supervise teammates as needed to maintain store standards and