Store Shift Lead: Customer Experience & Ops Coach

Walgreens; Dadeville (AL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in United States is seeking a reliable team member to support store operations and deliver a distinctive customer experience. You will open and close the store in the absence of management, handle cash, perform checkouts, and assist with inventory and vendor deliveries.

As a key holder, you will greet customers, resolve issues, coach teammates on service standards, and help maintain store cleanliness and proper pricing.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including required system start-ups and cash handling.
• Complete product returns, refunds, and cash drops; provide change at registers.
• Engage customers to deliver a distinctive experience and support store operations.
• Assist with inventory, pricing, and display setups, and support vendor deliveries.

Skills

Leadership / supervisory experience

Cash handling

Customer service

Retail operations

Education

PTCB certification or state pharmacy license

Job description

Walgreens in United States is seeking a reliable team member to support store operations and deliver a distinctive customer experience. You will open and close the store in the absence of management, handle cash, perform checkouts, and assist with inventory and vendor deliveries.

As a key holder, you will greet customers, resolve issues, coach teammates on service standards, and help maintain store cleanliness and proper pricing.