Store Shift Lead: Lead Customer Experience & Ops

Walgreens; Denver (NC); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in United States is seeking a Store Lead to manage opening and closing duties, handle cash and refunds, and ensure floor and stockroom readiness for daily business. The role emphasizes delivering a distinctive customer experience and maintaining accurate sales records at the register.

The position involves assisting with merchandising, pricing changes, inventory counts, and ensuring regulatory compliance in store operations while prioritizing customer service and teamwork.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Registers all related sales on assigned cash register, including records of scanning errors and price verifications.
• Assists with merchandise displays, pricing, and stock rotation to ensure accurate pricing and product placement.

Skills

Leadership

Customer service

Store operations

Education

PTCB certification or pharmacy license

Tools

POS system

Job description

Walgreens in United States is seeking a Store Lead to manage opening and closing duties, handle cash and refunds, and ensure floor and stockroom readiness for daily business. The role emphasizes delivering a distinctive customer experience and maintaining accurate sales records at the register.

The position involves assisting with merchandising, pricing changes, inventory counts, and ensuring regulatory compliance in store operations while prioritizing customer service and teamwork.