Store Shift Lead: Customer Experience & Ops Champion

Walgreens; Hammond (IN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Hammond, IN is hiring for a store associate role focused on operations, customer service, and cash handling. The position opens and closes the store in the absence of store management, handles vendor deliveries, processes transactions, and maintains pricing and displays.

You will coach teammates and ensure compliance with store policies while delivering a friendly, efficient shopping experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Obtain and maintain valid PTCB certification or state pharmacy license.

Responsibilities

• Open and close store in manager's absence, including cash handling and start‑ups.
• Process returns, refunds, cash drops, and cash register accuracy.
• Deliver a high‑quality, friendly customer experience.

Skills

Leadership experience

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Hammond, IN is hiring for a store associate role focused on operations, customer service, and cash handling. The position opens and closes the store in the absence of store management, handles vendor deliveries, processes transactions, and maintains pricing and displays.

You will coach teammates and ensure compliance with store policies while delivering a friendly, efficient shopping experience.