Store Shift Lead: Customer Experience & Operations

Walgreens; Hiawassee (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable associate to support store operations, open/close procedures, cash handling, and delivering a standout customer experience. You will operate in the absence of store management while ensuring stock readiness and procedural compliance.

You will engage customers, assist with product locations and services, coordinate vendor deliveries, and help with displays, pricing, and backroom organization.

Qualifications

• One year of leadership or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Complete cash handling tasks including refunds, cash drops, and balance cash registers.
• Assist customers and ensure a positive customer experience.
• Help with vendor deliveries and backroom operations.
• Maintain accurate inventory and pricing, and support displays and resets.

Skills

Leadership experience

Customer service

Cash handling

Retail operations

English fluency

Tools

POS system

Job description

Walgreens is seeking a capable associate to support store operations, open/close procedures, cash handling, and delivering a standout customer experience. You will operate in the absence of store management while ensuring stock readiness and procedural compliance.

You will engage customers, assist with product locations and services, coordinate vendor deliveries, and help with displays, pricing, and backroom organization.