Store Shift Lead - Customer Experience & Ops

Walgreens; Walpole (NH); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a dependable team member to support store operations and customer service. This role involves opening and closing the store when management is absent, handling cash and basic transactions, and ensuring the floor and stock room are ready for business.

Responsibilities include assisting customers, resolving issues, maintaining displays, performing basic bookkeeping, and upholding store standards.

Qualifications

• At least one year of leadership or supervisory experience.
• Fluent reading, writing and speaking English.
• Retail or customer-service experience preferred.

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups and cash handling.
• Completes product returns, refunds, cash drops, and ensures cash registers balance.
• Delivers a distinctive and delightful customer experience.
• Engages customers and patients, assists with products and services, and resolves issues.
• Maintains store cleanliness and organization, assists with inventory and pricing tasks.

Skills

Leadership

English fluency

Retail experience

Job description

Walgreens is seeking a dependable team member to support store operations and customer service. This role involves opening and closing the store when management is absent, handling cash and basic transactions, and ensuring the floor and stock room are ready for business.

Responsibilities include assisting customers, resolving issues, maintaining displays, performing basic bookkeeping, and upholding store standards.