Store Shift Lead: Customer Experience & Ops

Walgreens; Sauk City (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a reliable, customer-focused team member to help open and close the Sauk City store in the absence of management. You will manage cash handling, assist customers, and ensure the floor and stock room are ready for business each day.

The role emphasizes delivering a delightful customer experience, upholding pricing accuracy, and supporting store operations, including inventory, displays, and compliant procedures.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• Experience with cash handling and registers is beneficial.
• Attention to cash controls and basic arithmetic for reconciling cash.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash drops, refunds, and cash register transactions.
• Provide excellent customer service and assist customers with products and services.
• Support inventory, displays, and pricing accuracy; assist with vendor deliveries and backroom organization.
• Maintain store cleanliness and comply with policies and procedures.

Skills

Leadership experience

Customer service

English proficiency

Cash handling

Job description

Walgreens is seeking a reliable, customer-focused team member to help open and close the Sauk City store in the absence of management. You will manage cash handling, assist customers, and ensure the floor and stock room are ready for business each day.

The role emphasizes delivering a delightful customer experience, upholding pricing accuracy, and supporting store operations, including inventory, displays, and compliant procedures.