Store Shift Lead: Customer Experience & Ops

Walgreens; Niles (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens is seeking a store associate to open and close the store in the absence of management, handle cash and refunds, and maintain accurate pricing and displays. You will greet customers, answer questions, and contribute to a consistently friendly shopping experience.

The role emphasizes cash handling, store operations, stock management, and delivering Walgreens service traits to ensure a positive customer experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail experience

Cash handling

Customer service

English fluency

Job description

Walgreens is seeking a store associate to open and close the store in the absence of management, handle cash and refunds, and maintain accurate pricing and displays. You will greet customers, answer questions, and contribute to a consistently friendly shopping experience.

The role emphasizes cash handling, store operations, stock management, and delivering Walgreens service traits to ensure a positive customer experience.