Store Shift Lead: Customer Experience & Ops

Walgreens; New Jersey; On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in New Jersey is seeking a capable shift lead to support store operations and customer experience. You will open/close the store, manage cash, assist with deliveries, and help maintain accurate pricing and inventory.

Responsibilities include staff supervision, resolving customer issues, and collaborating with management to uphold Walgreens standards. Strong English, one year of leadership in retail, and reliable dependability are essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services to ensure a positive experience.
• Maintains accurate inventory counts and assists with pricing and display maintenance.

Skills

Leadership

Customer service

Cash handling

Store operations

Inventory control

Team coaching

Tools

Cash register

Job description

Walgreens in New Jersey is seeking a capable shift lead to support store operations and customer experience. You will open/close the store, manage cash, assist with deliveries, and help maintain accurate pricing and inventory.

Responsibilities include staff supervision, resolving customer issues, and collaborating with management to uphold Walgreens standards. Strong English, one year of leadership in retail, and reliable dependability are essential.