Store Shift Lead: Customer Experience & Ops

Walgreens; Matawan (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Matawan, NJ is seeking a reliable team member to support opening and closing the store, manage cash handling, and ensure floor and stockroom readiness for the business day. You will engage customers, answer questions, and uphold Walgreens service traits by greeting shoppers, offering assistance, and resolving issues to deliver a distinctive customer experience.

Prior leadership or supervisor experience is required.

Qualifications

• Minimum one year of leadership, supervisory, or key holder retail experience.
• Fluency in reading, writing and speaking English is required.
• Cash handling and register accuracy experience is preferred.

Responsibilities

• Open and close the store in the absence of management, and perform required start-ups and cash handling.
• Process returns, refunds, voids, and cash drops with accuracy.
• Provide excellent customer service and help customers locate products.

Skills

Leadership experience

Customer service

Fluent English

Education

PTCB certification or pharmacy license

Tools

Store systems

Cash handling

Job description

Walgreens in Matawan, NJ is seeking a reliable team member to support opening and closing the store, manage cash handling, and ensure floor and stockroom readiness for the business day. You will engage customers, answer questions, and uphold Walgreens service traits by greeting shoppers, offering assistance, and resolving issues to deliver a distinctive customer experience.

Prior leadership or supervisor experience is required.