Store Shift Lead: Customer Experience & Ops

Walgreens Co.; Missoula (MT); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Missoula, MT is seeking a store team member who will open and close the store in the absence of management, manage cash and point-of-sale tasks, and ensure readiness of the floor and stock room each day.

You will engage customers, resolve questions, and deliver a distinctive Walgreens experience while supporting inventory control, pricing, and store maintenance with professionalism.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Valid PTCB certification or state pharmacy license preferred.

Responsibilities

• Open and close the store in the absence of management, start up systems, handle cash, and ensure floor and stock room readiness.
• Process returns, void orders, refunds, cash drops, and provide change as needed.
• Deliver a distinctive and delightful customer experience to every guest.
• Greet customers, answer questions, and help with products and services to resolve issues.
• Maintain accurate inventory counts and oversee pricing and signage accuracy.
• Assist with vendor deliveries, backdoor access, and basic store maintenance.

Skills

Leadership

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in Missoula, MT is seeking a store team member who will open and close the store in the absence of management, manage cash and point-of-sale tasks, and ensure readiness of the floor and stock room each day.

You will engage customers, resolve questions, and deliver a distinctive Walgreens experience while supporting inventory control, pricing, and store maintenance with professionalism.