Store Shift Lead: Customer Experience & Operations

Walgreens Co.; Cleveland Heights (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a capable team member to open and close the store in the absence of management, manage cash, and ensure floors and stock rooms are ready for the business day.

You will engage customers, assist with products and services, and help coaches others while maintaining accurate inventories and pricing in compliance with company policies. This role emphasizes delivering a distinctive customer experience and collaborating with the store team to execute promotions, process

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, refunds, and price verifications.
• Provide excellent customer service and assist with product questions.
• Maintain store cleanliness and assist with inventory and displays.

Skills

Leadership experience

Customer service

English fluency

Flexibility

Job description

Walgreens Co. is seeking a capable team member to open and close the store in the absence of management, manage cash, and ensure floors and stock rooms are ready for the business day.

You will engage customers, assist with products and services, and help coaches others while maintaining accurate inventories and pricing in compliance with company policies. This role emphasizes delivering a distinctive customer experience and collaborating with the store team to execute promotions, process