Store Shift Lead: Customer Experience & Ops

Walgreens; Mechanicsville (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Mechanicsville, VA is seeking team members to open and close the store in the absence of management, handle cash, and ensure floor and stock room readiness. You will assist with backdoor deliveries and register transactions while maintaining accurate records.

You will engage customers with a friendly, proactive service approach, resolve issues, and model Walgreens service traits to deliver a distinctive shopper experience. Prior leadership and English fluency are required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Open and close the store in the absence of management, start-up systems, cash handling, and stock readiness.
• Process returns, refunds, cash drops, and provide change to registers.
• Engage customers, resolve issues, and promote a delightful Walgreens experience.

Skills

Leadership experience

English fluency

Customer service skills

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Mechanicsville, VA is seeking team members to open and close the store in the absence of management, handle cash, and ensure floor and stock room readiness. You will assist with backdoor deliveries and register transactions while maintaining accurate records.

You will engage customers with a friendly, proactive service approach, resolve issues, and model Walgreens service traits to deliver a distinctive shopper experience. Prior leadership and English fluency are required.