Store Shift Lead - Customer Experience & Ops

Walgreens; Liberty Lake (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Liberty Lake, WA is seeking a capable team member to act as a key holder, opening and closing the store in the absence of management. You will handle cash, refunds, and pricing tasks, ensure floor and stock room readiness, and support backroom operations and deliveries.

You’ll engage customers with a friendly, proactive service approach and help maintain attractive displays and inventory accuracy.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling and ensuring floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Assists with exterior and interior maintenance, displays, and price changes as required by policies.

Skills

Leadership

Customer service

English fluency

Tools

Store systems

Job description

Walgreens in Liberty Lake, WA is seeking a capable team member to act as a key holder, opening and closing the store in the absence of management. You will handle cash, refunds, and pricing tasks, ensure floor and stock room readiness, and support backroom operations and deliveries.

You’ll engage customers with a friendly, proactive service approach and help maintain attractive displays and inventory accuracy.