Store Shift Lead: Customer Experience & Ops

Walgreens; Jackson (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Jackson, MI is seeking a dependable team member who can open and close the store in the absence of management, perform essential cash handling, and ensure the floor and stock room are ready for the business day. You may also assist with back door openings for deliveries and help maintain a secure, welcoming environment.

You will engage customers, resolve questions, process returns and refunds, and support inventory, pricing, displays, and basic store maintenance while upholding

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Jackson, MI is seeking a dependable team member who can open and close the store in the absence of management, perform essential cash handling, and ensure the floor and stock room are ready for the business day. You may also assist with back door openings for deliveries and help maintain a secure, welcoming environment.

You will engage customers, resolve questions, process returns and refunds, and support inventory, pricing, displays, and basic store maintenance while upholding