Store Shift Lead - Customer Experience & Ops

Walgreens; Highlands Ranch (CO); On-site; USD 25,000 - 29,000; Part time

Job summary

Walgreens in Highlands Ranch, CO is seeking a Customer Experience Associate with leadership experience to open/close the store and manage cash procedures. You will assist customers, process returns, refunds, and price changes while delivering a friendly shopping experience.

The role requires store operations knowledge, strong English communication, and the ability to work with the POS system. This part-time position involves maintaining inventory accuracy and customer service excellence.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles required cash procedures.
• Completes product returns, refunds, and cash drops; assists with price verifications and voids.
• Delivers a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues.
• Maintain store cleanliness, inventory accuracy, and proper pricing signage.

Skills

Leadership experience

Customer service

Cash handling

Communication skills

English proficiency

Tools

POS system

Job description

Walgreens in Highlands Ranch, CO is seeking a Customer Experience Associate with leadership experience to open/close the store and manage cash procedures. You will assist customers, process returns, refunds, and price changes while delivering a friendly shopping experience.

The role requires store operations knowledge, strong English communication, and the ability to work with the POS system. This part-time position involves maintaining inventory accuracy and customer service excellence.