Store Shift Lead: Customer Experience & Ops

Walgreens; Hakes Corners (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store in the absence of management, handling cash and ensuring readiness for the business day. You will assist customers, manage backdoor access for deliveries, and help maintain store standards.

The role emphasizes delivering a distinctive customer experience, stocking, pricing, and supporting management in daily operations to ensure smooth store performance.

Qualifications

• Minimum one year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Experience with cash handling and store operations is a plus.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for the business day.
• Perform cash handling and register tasks accurately.
• Provide friendly customer service and assist customers with products and services.
• Assist with vendor deliveries and backdoor access as needed.
• Maintain store appearance and pricing in compliance with policies.

Skills

Leadership experience

Customer service

Job description

Walgreens is seeking a capable team member to open and close the store in the absence of management, handling cash and ensuring readiness for the business day. You will assist customers, manage backdoor access for deliveries, and help maintain store standards.

The role emphasizes delivering a distinctive customer experience, stocking, pricing, and supporting management in daily operations to ensure smooth store performance.