Store Shift Lead - Customer Experience & Ops

Walgreens Co.; Fayetteville (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a Store Associate to support opening and closing duties when management is unavailable, handle cash transactions, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries when needed.

Responsibilities include handling returns, refunds, pricing changes, and maintaining accurate inventory and store appearance in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness.
• Completes product returns, order voids, customer refunds, and provides change at registers.

Skills

Leadership experience

Cash handling

Customer service

English fluency

Education

PTCB certification / Pharmacy license

Job description

Walgreens Co. is seeking a Store Associate to support opening and closing duties when management is unavailable, handle cash transactions, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries when needed.

Responsibilities include handling returns, refunds, pricing changes, and maintaining accurate inventory and store appearance in a fast-paced retail environment.