Store Shift Lead: Elevate Customer Experience & Operations

Walgreens; Battle Creek (MI); Presencial; USD 25 000 - 32 000; Tempo integral

Resumo da oferta

Walgreens is seeking a store associate to open and close the store during management absence, handle cash, and ensure floor and stock room readiness for business. You will greet customers, process transactions, returns, and refunds while delivering a distinctive customer experience.

You will support inventory, pricing, merchandising, and basic maintenance, with opportunities to learn store systems and assist with vendor deliveries as needed.

Qualificações

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsabilidades

• Opens and closes the store in the absence of store management, performing cash handling and ensuring readiness for the business day.
• Registers sales, processes returns, voids, refunds, and cash drops to the safe with accuracy.
• Engages customers, delivers a distinctive customer experience, and models best practices for service.
• Supports inventory counts, pricing tasks, merchandising, and basic store maintenance as needed.
• Assists with vendor deliveries, backroom operations, and order exceptions under supervision.

Conhecimentos

Leadership experience

Customer service

English fluency

Formação académica

Pharmacy license (state)

PTCB/ExCPT certification

Ferramentas

Point-of-Sale systems

Inventory systems

Descrição da oferta de emprego

Walgreens is seeking a store associate to open and close the store during management absence, handle cash, and ensure floor and stock room readiness for business. You will greet customers, process transactions, returns, and refunds while delivering a distinctive customer experience.

You will support inventory, pricing, merchandising, and basic maintenance, with opportunities to learn store systems and assist with vendor deliveries as needed.