Store Shift Lead: Customer Experience & Ops

Walgreens; Buffalo (NY); On-site; USD 37,000 - 44,000; Full time

Job summary

Walgreens in Buffalo, NY is seeking a Store Leader responsible for opening and closing the store in the absence of management, handling cash, ensuring shelves and back stock are ready for business.

The role focuses on delivering a friendly customer experience, overseeing team members, merchandising, pricing, and basic bookkeeping tasks while maintaining compliance and store cleanliness.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle opening tasks.
• Handle returns, refunds, cash drops, and cash register accuracy.
• Engage customers to deliver a distinctive Walgreens experience.
• Assist with inventory counts and merchandising.
• Maintain store cleanliness and comply with policies.

Skills

Leadership

Customer service

Cash handling

Job description

Walgreens in Buffalo, NY is seeking a Store Leader responsible for opening and closing the store in the absence of management, handling cash, ensuring shelves and back stock are ready for business.

The role focuses on delivering a friendly customer experience, overseeing team members, merchandising, pricing, and basic bookkeeping tasks while maintaining compliance and store cleanliness.