Store Shift Lead | Customer Experience & Ops

Walgreens; Brunswick (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Brunswick, GA is seeking a Customer Experience Lead to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. You will also open the back door for deliveries and model a positive, distinctive customer experience.

You will engage customers, resolve issues, assist with returns and refunds, support pricing and inventory accuracy, and coach team members.

Qualifications

• One year of leadership, supervisory, or key holder experience in retail.
• Fluency in reading, writing, and speaking English.

Responsibilities

• Open and close store in the absence of management.
• Complete cash handling and ensure accurate transactions.
• Assist customers and resolve issues to ensure a positive experience.
• Maintain accurate inventory counts and pricing per policy.
• Support daily store operations including deliveries and merchandising.

Skills

Customer service

Leadership

Cash handling

English proficiency

Tools

POS system

Cash register

Job description

Walgreens in Brunswick, GA is seeking a Customer Experience Lead to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. You will also open the back door for deliveries and model a positive, distinctive customer experience.

You will engage customers, resolve issues, assist with returns and refunds, support pricing and inventory accuracy, and coach team members.