Store Shift Lead: Customer Experience & Ops

Walgreens; Broken Arrow (OK); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Oklahoma City/Broken Arrow area seeks team members to open and close the store when management is unavailable, handling required systems start-ups and cash handling to prep for the business day. The role involves processing returns, refunds, and cash drops, while ensuring a welcoming customer experience at every interaction.

Responsibilities include inventory, pricing, signage, and assisting with deliveries through the backdoor when needed, plus maintaining store standards and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open/close store in the absence of management and handle cash.
• Complete returns, refunds, voids, cash drops to the safe and provide change.
• Models and delivers a distinctive customer experience.
• Assist with vendor deliveries and backdoor access as needed.
• Maintain accurate pricing, signage, and inventory; support displays.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy licence

Job description

Walgreens in Oklahoma City/Broken Arrow area seeks team members to open and close the store when management is unavailable, handling required systems start-ups and cash handling to prep for the business day. The role involves processing returns, refunds, and cash drops, while ensuring a welcoming customer experience at every interaction.

Responsibilities include inventory, pricing, signage, and assisting with deliveries through the backdoor when needed, plus maintaining store standards and