Store Shift Lead - Customer Experience & Ops

Walgreens; Lawton (OK); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Lawton, OK, is seeking a dedicated team member to help run day-to-day operations in the absence of store management. You will manage cash handling, open back doors for deliveries, and ensure the floor and stockroom are ready for customers.

You will engage customers, resolve issues, coach others on service best practices, and help maintain store systems and pricing accuracy. A valid PTCB/pharmacy license may be required depending on state rules.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management and handles cash and deliveries.
• Completes product returns, refunds, and cash handling with accuracy.
• Delivers a distinctive and delightful customer experience to shoppers.

Skills

Leadership

Customer service

Fluent English

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in Lawton, OK, is seeking a dedicated team member to help run day-to-day operations in the absence of store management. You will manage cash handling, open back doors for deliveries, and ensure the floor and stockroom are ready for customers.

You will engage customers, resolve issues, coach others on service best practices, and help maintain store systems and pricing accuracy. A valid PTCB/pharmacy license may be required depending on state rules.