Store Shift Lead: Customer Experience & Operations

Walgreens; Tukwila (WA); On-site; USD 32,000 - 37,000; Full time

Job summary

Walgreens in Tukwila, WA is seeking a Store Associate to open/close the store when management is not present and to manage required systems startup, cash handling, and deliveries access. The role emphasizes delivering a friendly, helpful customer experience and supporting inventory, pricing, and maintenance tasks to keep the store ready for business.

You will interact with customers, resolve simple issues, and assist team members in daily operations while upholding company policies and standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, handles start-ups and cash as needed.
• Completes cash drops, refunds, and price verifications on the registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and supports pricing and displays.

Skills

Customer service

Leadership

Cash handling

Store operations

Education

PTCB certification or pharmacy license

Tools

POS system

Store equipment

Job description

Walgreens in Tukwila, WA is seeking a Store Associate to open/close the store when management is not present and to manage required systems startup, cash handling, and deliveries access. The role emphasizes delivering a friendly, helpful customer experience and supporting inventory, pricing, and maintenance tasks to keep the store ready for business.

You will interact with customers, resolve simple issues, and assist team members in daily operations while upholding company policies and standards.