Shift Lead: Store Ops & Customer Experience Leader

Walgreens; Tacoma (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Tacoma, WA seeks a trusted teammate to open and close the store when management is not present. You will manage required system startups, cash drops, and ensure the floor and stock room are ready for business while delivering a distinctive customer experience.

You will greet customers, assist with products and services, and model best practices for service. Duties include inventory, pricing changes, and maintaining store appearance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.
• Ability to open and close the store, handle cash, and support stock/receiving tasks.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Engages customers and patients, greets and assists with products and services to deliver a positive experience.
• Maintains inventory counts, pricing, signage, and backroom organization in accordance with policy.

Skills

Leadership

Customer service

Cash handling

Communication

Flexibility

Tools

Cash register system

Job description

Walgreens in Tacoma, WA seeks a trusted teammate to open and close the store when management is not present. You will manage required system startups, cash drops, and ensure the floor and stock room are ready for business while delivering a distinctive customer experience.

You will greet customers, assist with products and services, and model best practices for service. Duties include inventory, pricing changes, and maintaining store appearance.