Store Shift Lead: Customer Experience & Operations

Walgreens; Treasure Island (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Treasure Island, FL is seeking a reliable team member to open and close the store in the absence of management, handle cash and checkout duties, and ensure the floor and stock room are ready for the business day.

You will assist with deliveries, process returns, refunds, and price changes, and contribute to a distinctive customer experience by greeting customers and offering help with products and services, while maintaining store standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Contributes to maintaining store standards and cash handling accuracy across shifts.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Job description

Walgreens in Treasure Island, FL is seeking a reliable team member to open and close the store in the absence of management, handle cash and checkout duties, and ensure the floor and stock room are ready for the business day.

You will assist with deliveries, process returns, refunds, and price changes, and contribute to a distinctive customer experience by greeting customers and offering help with products and services, while maintaining store standards.