Store Shift Lead - Customer Experience & Operations

Walgreens; Schererville (IN); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Schererville, IN seeks a proactive team member to open and close the store in the absence of management, manage cash handling, and ensure the floor and stockroom are ready for the day. You will assist with vendor deliveries, returns, refunds, and price changes while delivering a friendly, helpful customer experience.

The role emphasizes accurate register activity, basic inventory control, and collaboration with team members to maintain clean, organized shelves and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash operations.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Delivers a distinctive and delightful customer experience.
• Engages customers and patients, answers questions, and resolves issues to ensure a positive experience.
• Maintains inventory accuracy, pricing, and displays, including backroom and stockroom organization.

Skills

Leadership experience

Fluent English

Customer service

Store operations

Education

PTCB certification or pharmacy license

Tools

Store systems & equipment

Job description

Walgreens in Schererville, IN seeks a proactive team member to open and close the store in the absence of management, manage cash handling, and ensure the floor and stockroom are ready for the day. You will assist with vendor deliveries, returns, refunds, and price changes while delivering a friendly, helpful customer experience.

The role emphasizes accurate register activity, basic inventory control, and collaboration with team members to maintain clean, organized shelves and displays.