Store Shift Lead: Customer Experience & Operations

Walgreens Co.; San Tan Valley (AZ); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in San Tan Valley, AZ, seeks a dedicated team member to support store operations and deliver a distinctive customer experience.

This role covers opening/closing duties, cash handling, stock room readiness, and collaboration with management to ensure daily readiness and safe deliveries. You will engage customers, resolve questions, and assist with pricing, shelf replenishment, and basic store maintenance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store systems and equipment.

Responsibilities

• Open and close store in the absence of management; handle back door deliveries.
• Process returns, refunds, cash drops, and register cash handling.
• Provide excellent customer experience and assist customers with products and services.
• Maintain inventory counts, pricing, shelving, and displays; restock as needed.
• Assist with bookkeeping, sales records, and compliance with policies.

Skills

Leadership experience

Customer service

English proficiency

Tools

Store systems knowledge

Job description

Walgreens Co. in San Tan Valley, AZ, seeks a dedicated team member to support store operations and deliver a distinctive customer experience.

This role covers opening/closing duties, cash handling, stock room readiness, and collaboration with management to ensure daily readiness and safe deliveries. You will engage customers, resolve questions, and assist with pricing, shelf replenishment, and basic store maintenance.