Store Shift Lead: Elevate Customer Experience & Ops

Walgreens Co.; Chandler (AZ); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Chandler, AZ is seeking an Associate to support opening and closing duties, cash handling, and customer service excellence.

The role involves ensuring store readiness, assisting with back-office tasks, and helping to maintain accurate pricing and inventory during daily operations. You will engage customers, answer questions, and model Walgreens service traits to deliver a distinctive experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Maintains store cleanliness, proper pricing, and accurate inventory in assigned areas.
• Assists with registering sales on cash registers and reviews price verifications and voids.
• Supports management with training, displays, and basic back-office duties.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in Chandler, AZ is seeking an Associate to support opening and closing duties, cash handling, and customer service excellence.

The role involves ensuring store readiness, assisting with back-office tasks, and helping to maintain accurate pricing and inventory during daily operations. You will engage customers, answer questions, and model Walgreens service traits to deliver a distinctive experience.