Store Shift Lead - Customer Experience & Operations

Walgreens; Middleborough (MA); On-site; USD 25,000 - 29,000; Part time

Job summary

Walgreens in Middleborough, MA, is seeking a part-time team member to open/close the store as needed, handle cash and refunds, and ensure a smooth customer experience. You will assist with inventory, displays, pricing, and backroom operations while maintaining professional interactions with customers.

Ideal candidates have at least one year of supervisory or key holder experience and are fluent in English. This role emphasizes reliable store operation and friendly service.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Maintains accurate inventory counts and assists with backroom and display organization.
• Handles basic pricing and signage to support correct product pricing and compliance.

Skills

Leadership experience

English fluency

Cash handling

Job description

Walgreens in Middleborough, MA, is seeking a part-time team member to open/close the store as needed, handle cash and refunds, and ensure a smooth customer experience. You will assist with inventory, displays, pricing, and backroom operations while maintaining professional interactions with customers.

Ideal candidates have at least one year of supervisory or key holder experience and are fluent in English. This role emphasizes reliable store operation and friendly service.