Store Shift Lead: Customer Experience & Operations

Walgreens Co.; Loxahatchee Groves (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a capable retail leader to open and close the store, manage cash handling, and ensure the floor and stock room are ready for business. You will handle returns, refunds, and transactions while delivering a memorable customer experience.

The role requires at least one year of leadership or supervisory experience, fluency in English, and state licensing as applicable. This full-time position emphasizes customer service and store operations in a dynamic retail environment.

Qualifications

• One year of leadership or supervisory experience in a retail setting.
• Fluent reading/writing/speaking English required.
• State-specific PTCB certification or pharmacy license if applicable.

Responsibilities

• Opens and closes the store, handles cash, and ensures readiness for the day.
• Processes returns, refunds, and cash drops; provides change as needed.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS systems

Pharmacy software

Job description

Walgreens Co. is seeking a capable retail leader to open and close the store, manage cash handling, and ensure the floor and stock room are ready for business. You will handle returns, refunds, and transactions while delivering a memorable customer experience.

The role requires at least one year of leadership or supervisory experience, fluency in English, and state licensing as applicable. This full-time position emphasizes customer service and store operations in a dynamic retail environment.