Store Shift Lead: Customer Experience & Operations

Walgreens Co.; Village of Palatine Bridge (NY); Presencial; USD 25.000 - 32.000; Tempo integral

Resumo da vaga

Walgreens Co. is seeking a Store Lead to open and close the store in the absence of management, perform essential cash handling, and ensure the floor and stock room are ready for the business day.

You will engage customers, handle returns, refunds, and provide exceptional service while upholding store standards. The role emphasizes leadership, inventory awareness, and reliable operation of store systems, with responsibilities including coordination with management and maintaining a welcoming

Qualificações

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsabilidades

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change.
• Models and delivers a distinctive and delightful customer experience.
• Serves as liaison between management and team members when store management is not present.

Conhecimentos

Leadership experience

Customer service

English fluency

Formação

Pharmacy license or PTCB certification (state required)

Ferramentas

Store systems

Descrição da vaga

Walgreens Co. is seeking a Store Lead to open and close the store in the absence of management, perform essential cash handling, and ensure the floor and stock room are ready for the business day.

You will engage customers, handle returns, refunds, and provide exceptional service while upholding store standards. The role emphasizes leadership, inventory awareness, and reliable operation of store systems, with responsibilities including coordination with management and maintaining a welcoming