Store Shift Lead: Customer Experience & Ops

Walgreens Co.; Village of Depew (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a store associate who helps open and close the store when management is not present, handles cash and transactions, and supports customer service excellence. You will also assist with stock, pricing, and backroom tasks to keep operations smooth.

Applicants should have at least one year of leadership or supervisory retail experience and strong English communication skills. This role emphasizes a positive customer experience and teamwork in a fast-paced environment.

Qualifications

• One year of leadership or supervisory retail experience.
• fluency in reading, writing, and speaking English.
• Knowledge of store inventory control is a plus.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops to the safe; provides change at registers.
• Delivers a distinctive and delightful customer experience by assisting customers and patients.

Skills

Leadership experience

Retail key holder

Customer service

English proficiency

Tools

POS system

Job description

Walgreens Co. is seeking a store associate who helps open and close the store when management is not present, handles cash and transactions, and supports customer service excellence. You will also assist with stock, pricing, and backroom tasks to keep operations smooth.

Applicants should have at least one year of leadership or supervisory retail experience and strong English communication skills. This role emphasizes a positive customer experience and teamwork in a fast-paced environment.