Store Shift Lead: Customer Experience & Ops Leader

Walgreens Co.; Warsaw (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a Store Associate to open/close the store, manage cash, and ensure the floor and stock room are ready for the day. You will engage customers, handle returns, and support inventory, pricing, and displays to deliver a memorable shopping experience.

The role emphasizes cash handling, team collaboration, and adherence to policies, with opportunities for training and advancement.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store, handles cash, and prepares the floor for business.
• Completes product returns, refunds, and cash handling adjustments.
• Delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues.
• Supports inventory, pricing, displays, and basic bookkeeping activities.
• Maintains store cleanliness, signage, and compliance with policies.

Skills

Leadership experience

English fluency

Inventory control knowledge

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a Store Associate to open/close the store, manage cash, and ensure the floor and stock room are ready for the day. You will engage customers, handle returns, and support inventory, pricing, and displays to deliver a memorable shopping experience.

The role emphasizes cash handling, team collaboration, and adherence to policies, with opportunities for training and advancement.